‍CXO Subscription Agreement
Effective Date: Upon Subscription
Last Updated: April 2025
Legal Entity: CXO Business Solutions, LLC (“CXO”)
Client: Any business or individual subscribing to services (“Client”)

1. Overview. CXO provides fractional marketing, strategy, operations, and HR services through a monthly subscription model. By subscribing to any plan on mycxo.pro, the Client agrees to the terms outlined in this Agreement.

2. Service Scope. Services are provided according to the selected subscription tier: Base, Growth, or CXO. Each plan outlines specific inclusions regarding deliverables, communication frequency, and strategic involvement. A full breakdown of services is available at www.mycxo.pro/pricing.

3. Payment Terms. Subscriptions are billed monthly, in advance. Payments are non-refundable. Payment is due within 10 business days of the invoice date. Service may be paused if payment is not received on time.

4. Upgrades, Downgrades, and Cancellation. Clients may change their subscription plan with 30 days’ notice. Cancellation requests must be submitted in writing. A final month’s payment will be required for project closeout and file transfer. CXO will complete a full digital handoff of all deliverables within 30 days of cancellation.

5. Ownership & Rights. Final deliverables are fully transferred to the Client upon complete payment. CXO retains rights to internal tools, drafts, and systems. Preliminary or unused concepts remain property of CXO unless otherwise agreed.

6. Revisions and Scope Changes. Reasonable edits are included under each plan. Requests beyond the agreed scope may incur additional fees, with prior approval. Significant changes in direction may require plan upgrades or rescoping.

7. Client Responsibilities. Client agrees to provide timely access to content, feedback, and accounts needed to execute services. Delay in feedback or material delivery may affect timelines and deliverables.

8. Confidentiality. Both CXO and Client agree to protect each other’s confidential and proprietary information. CXO may showcase non-sensitive, public-facing work in its portfolio unless otherwise agreed.

9. Limitation of Liability. CXO is not liable for indirect, incidental, or consequential damages arising from project performance, delays, or Client business outcomes.

10. Dispute Resolution. If a dispute arises, both parties agree to attempt good-faith resolution via mediation. Legal proceedings, if necessary, shall be filed in the state of Ohio, where CXO is headquartered.

11. Agreement Acceptance. By subscribing to any CXO plan, the Client acknowledges and agrees to the terms of this Subscription Agreement. This Agreement supersedes any prior agreements or understandings unless otherwise documented in writing.